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If you received a Facebook password reset email that you didn't request, it's likely that someone accidentally entered your email or username when attempting to log into their account. This often happens if you have a popular username or email.
The Facebook account recovery code scam starts with an email designed to look like an official notice from Facebook’s Security Team. The message will claim that someone attempted to reset or change your account password without authorization.
If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
Try contacting your email provider to see if they can help you recover access to your email account. If that worked, follow the steps to reset your password. If that didn’t work, try finding your account on a device you’ve used to log in before.
Recover your Facebook account if you can't access your account email address or mobile phone number
My Facebook account is locked and I’m not getting phone or email codes when trying to confirm my account. Troubleshoot finding your account on facebook.com/login/identify. If your account's security may have been affected, we'll ask you to do a security check.
Recover your Facebook account if you can't access your account email address or mobile phone number