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  2. Reflective listening - Wikipedia

    en.wikipedia.org/wiki/Reflective_listening

    It is a practice of expressing genuine understanding in response to a speaker as opposed to word-for-word regurgitation. [1] Reflective listening takes practice. [2] Reflective listening is one of the skills of motivational interviewing, a style of communication that works collaboratively to encourage change. [3]

  3. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    Interpersonal communication. Interpersonal communication is an exchange of information between two or more people. [ 1] It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish several personal and relational goals. [ 1]

  4. Calgary–Cambridge model - Wikipedia

    en.wikipedia.org/wiki/Calgary–Cambridge_model

    This is designed to give a clear structure to the interview, and to help to build the relationship between the clinician and the patient. [1] The importance of nonverbal communication is noted. [1] The model is based on 71 skills and techniques that improve patient interviews. [2]

  5. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented. [1] Active listening is listening to understand. [2] This form of listening conveys a mutual understanding between ...

  6. Motivational interviewing - Wikipedia

    en.wikipedia.org/wiki/Motivational_interviewing

    Motivational interviewing ( MI) is a counseling approach developed in part by clinical psychologists William R. Miller and Stephen Rollnick. It is a directive, client-centered counseling style for eliciting behavior change by helping clients to explore and resolve ambivalence. Compared with non-directive counseling, it is more focused and goal ...

  7. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result ( STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires. [citation needed] Situation: The interviewer wants you to present a recent challenging situation in which you found yourself.

  8. Online interview - Wikipedia

    en.wikipedia.org/wiki/Online_interview

    An online interview is an online research method conducted using computer-mediated communication (CMC), [1] such as instant messaging, email, or video. Online interviews require different ethical considerations, sampling and rapport than practices found in traditional face-to-face (F2F) interviews. Online interviews are separated into ...

  9. Nonverbal communication - Wikipedia

    en.wikipedia.org/wiki/Nonverbal_communication

    Verbal communication is a highly structured form of communication with set rules of grammar. The rules of verbal communication help to understand and make sense of what other people are saying. For example, foreigners learning a new language can have a hard time making themselves understood.

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