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2. Microsoft Configuration Manager - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Configuration...

   Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management . Configuration Manager supports the Microsoft Windows ...

3. Microsoft takes its AI push to customer service call centers

   www.aol.com/news/microsoft-takes-ai-push...

   Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

4. List of Microsoft software - Wikipedia

   en.wikipedia.org/wiki/List_of_Microsoft_software

   Microsoft is a developer of personal computer software. It is best known for its Windows operating system, the Internet Explorer and subsequent Microsoft Edge web browsers, the Microsoft Office family of productivity software plus services, and the Visual Studio IDE.

5. Convergys - Wikipedia

   en.wikipedia.org/wiki/Convergys

   Convergys. Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare ...

6. Microsoft Azure - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Azure

   Microsoft Azure, or just Azure ( /ˈæʒər, ˈeɪʒər/ AZH-ər, AY-zhər, UK also /ˈæzjʊər, ˈeɪzjʊər/ AZ-ure, AY-zure ), [ 2][ 3][ 4] is the cloud computing platform developed by Microsoft. It offers management, access and development of applications and services to individuals, companies, and governments through its global ...

7. Microsoft Customer Care Framework - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Customer_Care...

   microsoft .com. Microsoft Customer Care Framework (CCF) was a desktop-based framework which was used to address issues faced by service providers caused by multiple line of business (LOB) systems while interacting with their customers. It was discontinued though many of its core functions were moved to an add-in for the Microsoft Dynamics CRM ...