Gamer.Site Web Search

  1. Ads

    related to: microsoft call center software solution

Search results

  1. Results From The WOW.Com Content Network
  2. Microsoft takes its AI push to customer service call centers

    www.aol.com/news/microsoft-takes-ai-push...

    Microsoft on Tuesday said it will introduce new artificial intelligence tools for customer service call centers. Microsoft, which has backed ChatGPT creator OpenAI, is taking AI technology into a ...

  3. Convergys - Wikipedia

    en.wikipedia.org/wiki/Convergys

    Convergys. Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare ...

  4. Microsoft Azure - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Azure

    Microsoft Azure, or just Azure ( /ˈæʒər, ˈeɪʒər/ AZH-ər, AY-zhər, UK also /ˈæzjʊər, ˈeɪzjʊər/ AZ-ure, AY-zure ), [ 2][ 3][ 4] is the cloud computing platform developed by Microsoft. It offers management, access and development of applications and services to individuals, companies, and governments through its global ...

  5. Microsoft Customer Care Framework - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Customer_Care...

    microsoft .com. Microsoft Customer Care Framework (CCF) was a desktop-based framework which was used to address issues faced by service providers caused by multiple line of business (LOB) systems while interacting with their customers. It was discontinued though many of its core functions were moved to an add-in for the Microsoft Dynamics CRM ...

  6. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    Genesys Cloud Services, Inc. ( Genesys ), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [ 2] It sells both cloud-based and hybrid cloud software. The company was founded in 1990 [ 3] and was acquired by ...

  7. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  8. Microsoft Configuration Manager - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Configuration...

    Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management . Configuration Manager supports the Microsoft Windows ...

  9. Microsoft (MSFT) Q4 2024 Earnings Call Transcript - AOL

    www.aol.com/finance/microsoft-msft-q4-2024...

    This record commitment quarter was driven by growth in the number of $10 million-plus and $100 million-plus contracts for both Azure and Microsoft 365 and consistent execution across our core ...

  1. Ads

    related to: microsoft call center software solution