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  2. Hospitality industry - Wikipedia

    en.wikipedia.org/wiki/Hospitality_industry

    Hospitality industry. The hospitality industry is a broad category of fields within the service industry that includes lodging, food and beverage services, event planning, theme parks, travel agency, tourism, hotels, restaurants, nightclubs, and bars .

  3. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    v. t. e. Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply ...

  4. Tertiary sector of the economy - Wikipedia

    en.wikipedia.org/wiki/Tertiary_sector_of_the_economy

    The tertiary sector of the economy, generally known as the service sector, is the third of the three economic sectors in the three-sector model (also known as the economic cycle). The others are the primary sector ( raw materials) and the secondary sector ( manufacturing ). The tertiary sector consists of the provision of services instead of ...

  5. Foodservice - Wikipedia

    en.wikipedia.org/wiki/Foodservice

    Foodservice. Business selling curry dishes. The foodservice (US English) or catering (British English) industry includes the businesses, institutions, and companies which prepare meals outside the home. [ 1] It includes restaurants, grocery stores, school and hospital cafeterias, catering operations, and many other formats. [ 1]

  6. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Service inputs are critical for manufacturing including capital from banks, energy, information systems and human resources. Services are part of the manufacturing supply chain, just like the physical inputs of products from other manufacturing companies. Both manufacturing and service operations can purchase services from outside the ...

  7. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality. Service quality ( SQ ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [ 1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [ 2]

  8. Service (business) - Wikipedia

    en.wikipedia.org/wiki/Service_(business)

    Service (business) Business services are a recognisable subset of economic services, and share their characteristics. The essential difference is that businesses are concerned about the building of service systems in order to deliver value to their customers and to act in the roles of service provider and service consumer. [1]

  9. Catering - Wikipedia

    en.wikipedia.org/wiki/Catering

    Catering. Caterers preparing for a formal event. Catering is the business of providing food services at a remote site or a site such as a hotel, hospital, pub, aircraft, cruise ship, park, festival, filming location or film studio .