Search results
Results From The WOW.Com Content Network
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.
If you want to ask other users for help with editing or using Wikipedia, stop by the Teahouse, Wikipedia's live help channel, or the help desk to ask someone for assistance. If you disagree with an article's content, or are involved in a content dispute, see Dispute resolution. The links on the left should direct you to how to contact us or ...
They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
Customer experience. Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]
Wikipedia and its fellow sites are hosted by the Wikimedia Foundation, a non-profit organisation based in the United States. Sites like Google or Yahoo are hosted on thousands of servers, with thousands of employees; we have around 800 servers and around 350 staff, and cover our costs through donations—almost all from members of the public.
You've got mics, we've got voices. If you are a member of the press looking to contact the Wikimedia Foundation, our press department can be contacted at press wikimedia.org, or by phoning +1 415-839-6885.
Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...
Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes while using a product or service. It involves proactive engagement, personalized support, and ongoing assistance to help customers derive maximum value from their investments, and refers to the ...