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Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...
Gojek's first logo, used until 21 July 2019. Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [ 16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [ 17] Gojek app was launched in January 2015, [ 18] and in less than two years ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
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Japan's main Nikkei 225 stock index last Monday dropped more than 12%, its worst trading session since 1987. The following day, however, the index soared 10%, then increased slightly over the ...
Texas' attorney general launched an investigation Monday into Houston's electric utility over allegations of fraud and waste following Hurricane Beryl, adding to the mounting scrutiny after ...
Reilly's vocal support of The Office helped it survive its first season, despite it suffering from low ratings. [66] Shows developed under Reilly included My Name Is Earl, Heroes, 30 Rock and Friday Night Lights. [67] Although he signed a new three-year contract with NBC in February 2007, Reilly was terminated as president in late May 2007. [68]
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