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Hopelink also brokers Non-Emergency Medical Transportation in King and Snohomish counties for medical services covered by Medicaid. For more information, or to request a ride in King or Snohomish County, please visit our Medicaid Transportation page. To check the status of a ride, cancel a trip, provide feedback or to let Hopelink know your ride is late, visit our MyRideOnline page.
Hopelink’s “MyRideOnline” can show you the rides you have scheduled one day at a time. Please select the “New Date” button to select another date in the next two weeks. You can also see rides you took in the last two weeks. If you need to check on other rides, or bus ticket and gas card orders, please call Hopelink.
Hopelink brokers Non-Emergency Medical Transportation (NEMT) in King and Snohomish counties for medical services covered by Medicaid. Ride requests can be made between 8:00 a.m. and 5:00 p.m. Monday through Friday in either King or Snohomish County. Please call one the numbers below and have the following information readily available:
Hopelink Transportation Trip Request Form Fax Forms To: 425-644-9447 Mail Forms To: Hopelink Transportation 14812 Main St Bellevue, WA 98007 READ FIRST If you are a new client, please call Hopelink Transportation to activate your account before using this form. Hopelink Transportation is the King and Snohomish County Medicaid Broker.
By completing the web form, facilities can start a chat session with a Customer Service Representative for issues or requests relating to Brokerage transportation. The Facility Web Chat tool is HIPAA-compliant, and is staffed 24/7. To reach us by phone, please call: King County: 800-923-7433. Snohomish County: 855-766-7433.
Transportation options include public transit, special needs transportation, and community shuttles. FindARide.org was envisioned as a gateway to transportation options in the Puget Sound area. The site was created and managed by Sound Transit until 2015 and is now a service of Hopelink.
Beyond Hopelink’s Transportation programs that work to remove barriers and increase mobility access, the agency works to support systemic change through its advocacy efforts. During the 2024 Washington State Legislative Session, Hopelink supported legislation that promotes community and transit-oriented housing development.
Hopelink’s Mobility Management team empowers people to change their lives by facilitating access to the community through transportation. We do this by (1) providing travel education and resources to build awareness of existing transportation options; (2) supporting the coordination of special needs transportation through cross-sector collaborations; and (3) gathering data and needs ...
For card balance information, call 1-888-988-6722. Please have your ORCA card with you when you call. If you register your ORCA card, you will be able to go online and check the current balance of the card. You can register your card by going to www.myorca.com. I already have an ORCA card.
People partner with Hopelink as they navigate some of life’s biggest challenges. Some are refugees in need of shelter, some are trying to pay their energy bills, some need a ride to their doctors’ appointments, and many are facing other obstacles. Yet, every person has a story to tell. Hopelink did so much for me, so volunteering at the ...