Search results
Results From The WOW.Com Content Network
v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
Information technology (IT) is a set of related fields that encompass computer systems, software, programming languages, and data and information processing, and storage. [ 1 ] IT forms part of information and communications technology (ICT). [ 2 ] An information technology system (IT system) is generally an information system, a communications ...
A service system (also customer service system (CSS)) is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. "Service system" is a term used in the service management, service operations, services marketing, service engineering, and service design ...
Oracle Cloud. Oracle Cloud is a cloud computing service offered by Oracle Corporation providing servers, storage, network, applications and services through a global network of Oracle Corporation managed data centers. The company allows these services to be provisioned on demand over the Internet.
Website. www.emtek.co.id. PT Elang Mahkota Teknologi Tbk, trading as Emtek, is an Indonesian technology, telecommunication and media conglomerate headquartered in Jakarta. As of 2013, it is Indonesia's second largest media company. [1] It is the parent company for subsidiaries which include pay television service Nex Parabola and five ...
Software as a service. Software as a service (SaaS / sæs / [1]) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. [2] Unlike other software delivery models, it separates "the possession and ownership of software from its use". [3]
Lenovo was founded in Beijing on 1 November 1984 as Legend by a team of engineers led by Liu Chuanzhi and Danny Lui. Initially specializing in televisions, the company migrated towards manufacturing and marketing computers. In 1984, Lenovo was founded in Beijing by a team of 4 guards in a shack from the Institute of Computing Technology of the ...