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They may work in an office with a call center or in retail. [ 1][ 2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [ 3]
AT&T Inc. AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. [ 4] It is the world's third-largest telecommunications company by revenue and the second-largest wireless carrier in the United States behind Verizon but ahead of T-Mobile. [ 5]
T-Mobile US operates two main brands: T-Mobile and Metro by T-Mobile (acquired in a 2013 reverse takeover of MetroPCS that also led to T-Mobile's listing on the NASDAQ). In 2020, T-Mobile expanded through the acquisition of Sprint , which also made T-Mobile the operator of Assurance Wireless , a service subsidized by the federal Lifeline program .
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AT&T, whose 5G network covers around 290 million people across the United States, has been grappling with interruptions to its service for more than 10 hours. AT&T restores service after hours of ...
Metro by T-Mobile. Metro by T-Mobile (formerly known as MetroPCS and also simply known as Metro) is an American prepaid mobile virtual network operator (MVNO) wireless service provider and brand owned by T-Mobile US. It previously operated the fifth largest mobile telecommunications network in the United States using code-division multiple ...