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  2. Call center industry in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Call_center_industry_in...

    The call center industry is one of the fastest growing in the country. The Philippines is also considered a location of choice due to its less expensive operational and labor costs, and a constant stream of college-educated graduates entering the already mostly young workforce. The Filipino people also generally show proficiency in American ...

  3. 911 (Philippines) - Wikipedia

    en.wikipedia.org/wiki/911_(Philippines)

    911 (Philippines) 911, sometimes written 9-1-1, is the national emergency telephone number of the Philippines managed by the Emergency 911 National Office. On August 1, 2016, 911 and 8888, a public complaint hotline, effectively replaced Patrol 117. [ 1]

  4. Advanced Contact Solutions - Wikipedia

    en.wikipedia.org/wiki/Advanced_Contact_Solutions

    Advanced Contact Solutions, Inc. (ACS) is a business process outsourcing (BPO) company based in the Philippines. History. ACS started as a single-site, single-client company with only 300 seats in 1996 to five sites with 7,000 seats. ACS is the first publicly listed call center in the Philippine Stock Exchange.

  5. Business process outsourcing in the Philippines - Wikipedia

    en.wikipedia.org/wiki/Business_process...

    Negros first CyberCentre IT and BPO рub in Bacolod, Philippines. One of the most dynamic and fastest growing sectors in the Philippines is the information technology – business process outsourcing (IT-BPO) industry. The industry is composed of eight sub-sectors, namely, knowledge process outsourcing and back offices, animation, call centers ...

  6. Philippines - Wikipedia

    en.wikipedia.org/wiki/Philippines

    The Philippines, [f] officially the Republic of the Philippines, [g] is an archipelagic country in Southeast Asia. In the western Pacific Ocean, it consists of 7,641 islands, with a total area of 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao.

  7. Qualfon - Wikipedia

    en.wikipedia.org/wiki/Qualfon

    Qualfon DSG. Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995 [where?] and is privately held. Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).

  8. Convergys - Wikipedia

    en.wikipedia.org/wiki/Convergys

    Convergys. Convergys Corporation was a corporation based in Cincinnati, Ohio, that sold customer management and information management products, primarily to large corporations. Customer management products included agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare ...

  9. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.; after that, the average response time declines over the course of the day. As the graph shows, requests put in during ...