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  2. Open Journal Systems - Wikipedia

    en.wikipedia.org/wiki/Open_Journal_Systems

    Open Journal Systems (OJS) was conceived to facilitate the development of open access, peer-reviewed publishing, providing the technical infrastructure for the presentation of journal articles along with an editorial-management workflow, including article submission, peer-review, and indexing. OJS relies upon individuals fulfilling different ...

  3. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  4. List of open-access journals - Wikipedia

    en.wikipedia.org/wiki/List_of_open-access_journals

    Journal of Artificial Intelligence Research. Journal of Computational Geometry. Journal of Computer Graphics Techniques. Journal of Formalized Reasoning. Journal of Machine Learning Research. Journal of Object Technology. Journal of Open Source Software. Journal of Statistical Software.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  7. Customer advocacy - Wikipedia

    en.wikipedia.org/wiki/Customer_advocacy

    Customer advocates are facilitators between customers and the company. They are trained in cross-functional roles and empowered to provide customers with assistance in all areas of the business. [1] The role of the customer advocate is three-fold: To be the main contact for the customer in handling a question or problem, and to keep the ...

  8. Top US carriers say roaming customers facing ... - AOL

    www.aol.com/news/top-us-carriers-roaming...

    June 27, 2024 at 11:49 AM. (Reuters) - Major U.S. telecom service providers said on Thursday some of their users traveling overseas were having connectivity problems due to an issue at a partner ...

  9. Social Science Research Network - Wikipedia

    en.wikipedia.org/wiki/Social_Science_Research...

    Website. www .ssrn .com. The Social Science Research Network ( SSRN) is a repository for preprints devoted to the rapid dissemination of scholarly research in the social sciences, humanities, life sciences, and health sciences, among others. Elsevier bought SSRN from Social Science Electronic Publishing Inc. in May 2016. [1]