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  2. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem ...

  3. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...

  4. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letter. A business letter is a letter from one company to another, or such organizations and their customers, clients, or other external parties. The overall style of letter depends on the relationship between the parties concerned. Business letters can have many types of content, for example to request direct information or action ...

  5. Vitaly Borker - Wikipedia

    en.wikipedia.org/wiki/Vitaly_Borker

    Vitaly Borker (born 1975 or 1976 in the former Soviet Union), known by pseudonyms Tony Russo, Stanley Bolds and Becky S, is an American felon who has twice served federal prison sentences for charges arising from how he ran his online eyeglass retail and repair sites, DecorMyEyes and OpticsFast.

  6. Letter (message) - Wikipedia

    en.wikipedia.org/wiki/Letter_(message)

    A letter is a written message conveyed from one person (or group of people) to another through a medium. [1] Something epistolary means that it is a form of letter writing. The term usually excludes written material intended to be read in its original form by large numbers of people, such as newspapers and placards, although even these may ...

  7. Dunning (process) - Wikipedia

    en.wikipedia.org/wiki/Dunning_(process)

    Dunning is the process of methodically communicating with customers to ensure the collection of accounts receivable. Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue. Laws in each country regulate the form that dunning can take. It ...

  8. Propaganda - Wikipedia

    en.wikipedia.org/wiki/Propaganda

    A poster that was used to encourage Americans to car-share in order to conserve oil for the US during World War II.. Propaganda is communication that is primarily used to influence or persuade an audience to further an agenda, which may not be objective and may be selectively presenting facts to encourage a particular synthesis or perception, or using loaded language to produce an emotional ...

  9. Business correspondence - Wikipedia

    en.wikipedia.org/wiki/Business_correspondence

    Business correspondence. Business correspondence means the exchange of information in a written format for the process of business activities. Business correspondence can take place between organizations, within organizations or between the customers and the organization. The correspondence refers to the written communication between persons.

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