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The Center for Army Lessons Learned (CALL) continuously leads the Army Lessons Learned Program and identifies, collects, analyzes, disseminates, and archives lessons and best practices while maintaining global situational awareness in order to share knowledge and facilitate the Army's and Unified Action Partners' adaptation to win wars. CALL is ...
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
Ordnance soldiers and civilians worked across the globe, in places as diverse as Iceland, Iran, the Pacific Islands, Africa, Europe, and the Middle East. Aberdeen Proving Ground expanded exponentially and headquartered The Ordnance School, the Ordnance Replacement Training Center, the new Bomb Disposal School, and the Ordnance Unit Training Center.
A public-safety answering point ( PSAP ), sometimes called a public-safety access point, is a type of call center where the public's telephone calls for first responders (such as police, fire department, or emergency medical services / ambulance) are received and handled. It takes calls from any landline, mobile phone line, or VoIP (Voice over ...
Entertainment, educational, informational, and training materials are captioned for deaf and hard-of-hearing audiences at the time they are produced and distributed. The Television Decoder Circuitry Act of 1990 requires that all televisions larger than 13 inches sold in the United States after July 1993 have a special built-in decoder that ...
Contact center telephony. In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers. This business communication system is an ...
A mindmap of ICTs. Information and communications technology (ICT) is an extensional term for information technology (IT) that stresses the role of unified communications [1] and the integration of telecommunications (telephone lines and wireless signals) and computers, as well as necessary enterprise software, middleware, storage and audiovisual, that enable users to access, store, transmit ...
Center of gravity (COG) is a military concept referring to the primary source of strength, balance, or stability necessary for a force to maintain combat operations. Centers of gravity can be physical, moral, or both, and exist for all belligerents at all tactical , strategic , and operational levels of war simultaneously. [ 1 ]
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