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Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Secure your AOL account. Keep your information private and prevent unauthorized access to your account. Safe sign-in methods, up-to-date contact info, and good online habits help keep you secure and safe from scammers. Important: AOL never asks for your password in emails or phone calls.
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
If you see something you'd like to change while viewing the summary of your data, many products have a link on the top-right of the page to take you to that product. When you click the product "Your Account," for example, you can click Edit Account Info at the top of the page to access your account settings. From here, you can make changes.
The 2014 breach affected over 500 million user accounts. Both breaches are considered the largest ever discovered and included names, email addresses, phone numbers, birth dates, and security questions—both encrypted and unencrypted. When Yahoo made the breaches public in 2016, they acknowledged being aware of the second intrusion since 2014.
Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Identify legitimate AOL websites, requests, and communications. Scammers and bad actors are always looking for ways to get personal info with malicious intent.