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2. Software maintenance - Wikipedia

   en.wikipedia.org/wiki/Software_maintenance

   Software development. Software maintenance is the modification of software after delivery. Software maintenance is often considered lower skilled and less rewarding than new development. As such, it is a common target for outsourcing or offshoring. Usually, the team developing the software is different from those who will be maintaining it.

3. Microsoft Software Assurance - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Software_Assurance

   Microsoft Software Assurance ( SA) is a Microsoft maintenance program aimed at business users who use Microsoft Windows, Microsoft Office, and other server and desktop applications. The core premise behind SA is to give users the ability to spread payments over several years, while offering "free" upgrades to newer versions during that time period.

4. Software license - Wikipedia

   en.wikipedia.org/wiki/Software_license

   Software license. Diagram of software under various licenses according to the FSF and their The Free Software Definition: on the left side "free software", on the right side "proprietary software". On both sides, and therefore mostly orthogonal, "free download" ( Freeware ). A software license is a legal instrument governing the use or ...

5. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   Overview. A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

6. Top 100 Contractors of the U.S. federal government - Wikipedia

   en.wikipedia.org/wiki/Top_100_Contractors_of_the...

   With $48.666 billion in business with the U.S. federal government, Lockheed Martin, based in Bethesda, Maryland, is the largest U.S. federal government contractor. The Top 100 Contractors Report ( TCR 100) is a list developed annually by the General Services Administration as part of its tracking of U.S. federal government procurement.

7. Long-term support - Wikipedia

   en.wikipedia.org/wiki/Long-term_support

   Long-term support. Long-term support ( LTS) is a product lifecycle management policy in which a stable release of computer software is maintained for a longer period of time than the standard edition. The term is typically reserved for open-source software, where it describes a software edition that is supported for months or years longer than ...