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Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget. The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding. It acquired CoTweet, Pardot, iGoDigital and Keymail Marketing.
Bret Steven Taylor (born 1980) is an American computer programmer and entrepreneur. He is most notable for leading the team that co-created Google Maps and his tenures as the CTO of Facebook (now Meta Platforms), as the chairman of Twitter, Inc.'s board of directors prior to its acquisition by Elon Musk, and as the co-CEO of Salesforce (alongside co-founder Marc Benioff).
September 13, 2024 at 12:05 PM. Salesforce (CRM) touted its new suite of autonomous artificial intelligence agents ahead of its annual Dreamforce conference Thursday, saying its Agentforce ...
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A bounce-back quarter for Salesforce ().Shares of the SaaS company were slightly higher on Thursday after rising as much as 5% in extended trading after it bested Wall Street estimates on sales ...
What Salesforce did not have, however, was a company to help make the best easy-to-build AI agents, which is why it bought AI agent startup Airkit in 2023. Its cofounder, Adam Evans, is now SVP of ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.