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  2. Call centre industry in India - Wikipedia

    en.wikipedia.org/wiki/Call_centre_industry_in_India

    Background. A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large ...

  3. Travel agency - Wikipedia

    en.wikipedia.org/wiki/Travel_agency

    A travel agency is a private retailer or public service that provides travel and tourism -related services to the general public on behalf of accommodation or travel suppliers to offer different kinds of travelling packages for each destination. Travel agencies can provide outdoor recreation, arranging logistics for luggage and medical items ...

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    E-commerce. A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service ...

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Automation can facilitate customer service or replace it entirely. A popular type of automated customer service is done through artificial intelligence (AI). The customer benefit of AI is the feel for chatting with a live agent through improved speech technologies while giving customers the self-service benefit.

  7. Expedia Group - Wikipedia

    en.wikipedia.org/wiki/Expedia_Group

    Expedia Group, Inc. is an American travel technology company that owns and operates travel fare aggregators and travel metasearch engines, including Expedia, Hotels.com, Vrbo, Travelocity, Hotwire.com, Orbitz, Ebookers, CheapTickets, CarRentals.com, Expedia Cruises, Wotif, and Trivago. [1] Over 3 million lodging facilities and flights on over ...

  8. FCM Travel Solutions - Wikipedia

    en.wikipedia.org/wiki/FCM_Travel_Solutions

    FCTG is one of the world’s largest travel agency groups, with more than 16,000 staff and 2500 stores across its leisure, corporate and wholesale businesses. The company’s turnover in the 2016/2017 financial year was AUD$20 billion. After starting with one shop over 30 years ago, FCTG has enjoyed remarkable growth and is now in the top 100 ...

  9. Category:Travel and holiday companies of India - Wikipedia

    en.wikipedia.org/wiki/Category:Travel_and...

    State tourism development corporations of India‎ (15 P) Pages in category "Travel and holiday companies of India" The following 8 pages are in this category, out of 8 total.