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Bandung Institute of Technology traces its origin to the Technische Hoogeschool te Bandoeng (THB) which was founded during the centuries-old Dutch colonialism of Indonesia. The project was founded by Karel Albert Rudolf Bosscha, a German-Dutch entrepreneur and philanthropist. His proposal was later approved by the colonial government to meet ...
Psychology is the scientific study of mind and behavior. [ 1][ 2] Its subject matter includes the behavior of humans and nonhumans, both conscious and unconscious phenomena, and mental processes such as thoughts, feelings, and motives. Psychology is an academic discipline of immense scope, crossing the boundaries between the natural and social ...
Website. ub.ac.id. Brawijaya University ( Indonesian: Universitas Brawijaya, [ a] abbreviated as UB[ b] ), is an autonomous state university in Indonesia established on 5 January 1963, in Malang, East Java. The University of Brawijaya is recognized as one of the elite campuses in Indonesia and consistently ranked 5th in national level by the ...
its .ac .id. ITS campus location. Sepuluh Nopember Institute of Technology ( Indonesian: Institut Teknologi Sepuluh Nopember, lit. 'Sepuluh Nopember Institute of Technology'; abbreviated as ITS) is a national public university located in Surabaya, East Java, with a strong emphasis on scientific, engineering, and vocational education system.
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This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...