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Contact USAA. You can reach any department through our main number. To find information for a specific department, refer to that section. 210-531-USAA (8722)
If you didn’t give out any info but want to report an unusual call, text or email, send an email to abuse@usaa.com. Include the phone number and details about the call or message.
If you provided any personal information like your password or other logon information, call us immediately at 877-762-7256. If you didn’t give out any info but want to report what happened, send an email to abuse@usaa.com. Include the phone number and details about the call or message.
Forgot your Online ID, password or PIN? Here’s how you can recover or reset them. You’ll need to provide a phone number or email that’s on your profile and enabled as a recovery option.
Send money domestically and internationally when you need to. Report a Lost Card. Order a new debit or credit card if yours is lost, stolen or damaged. Download the USAA Mobile App to manage your money on the go. See note3.
Wayne Peacock is the president and chief executive officer of USAA, with more than 30 years of experience at the company. Founded in 1922 as an insurance association serving military families, USAA is one of America's leading financial services companies.
Start an auto or homeowners claim online, check the status of your insurance claim, get your windshield repaired or request roadside assistance. Get started today online and let us help you get back on track.
Send us copies of your receipts or final invoices for the repair or replacement of the damaged property through the Claims Communication Center on usaa.com or the USAA Mobile App. You can also use the email address associated with your claim.
You’ll be able to manage your account, submit claims, earn rewards and get help using the app. Learn about usage-based insurance. For help, call the Noblr Concierge at 877-236-6257.
In most cases, we’ll send you a refund within 3 to 10 business days unless you have an outstanding balance. We’ll mail you a check or deposit the money in your bank account, depending on your payment method. If you have questions, call us at 800-531-USAA (8722).