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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
E-procurement (electronic procurement, sometimes also known as supplier exchange) is a collective term used to refer to a range of technologies which can be used to automate the internal and external processes associated with procurement, strategic sourcing and purchasing.
Paid members. In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.
Lead time. A lead time is the latency between the initiation and completion of a process. For example, the lead time between the placement of an order and delivery of new cars by a given manufacturer might be between 2 weeks and 6 months, depending on various particularities. One business dictionary defines "manufacturing lead time" as the ...
Measurement and signature intelligence ( MASINT) is a technical branch of intelligence gathering, which serves to detect, track, identify or describe the distinctive characteristics (signatures) of fixed or dynamic target sources. This often includes radar intelligence, acoustic intelligence, nuclear intelligence, and chemical and biological ...
A Symbolics 3640 Lisp machine: an early (1984) platform for expert systems. In artificial intelligence (AI), an expert system is a computer system emulating the decision-making ability of a human expert. [1] Expert systems are designed to solve complex problems by reasoning through bodies of knowledge, represented mainly as if–then rules ...
t. e. An integrated library system ( ILS ), also known as a library management system ( LMS ), [1] [2] is an enterprise resource planning system for a library, used to track items owned, orders made, bills paid, and patrons who have borrowed. An ILS is usually made up of a relational database, software to interact with that database, and two ...