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Download WhatsApp Desktop for Windows. Go to the Microsoft App Store. Download the app and follow the prompts to complete the installation.
Go to your device's Settings, then tap Apps > Google Play Store > Storage > Clear cache. Tap Clear data > Delete. Restart your device, then try installing WhatsApp again. If you're still unable to install WhatsApp, try the following: Delete data and apps you no longer use. Move data and apps to your external SD card.
To successfully restore your chats, you need to use the same phone number and Google Account or iCloud account you used to create the backup. We recommend performing a backup before uninstalling WhatsApp or moving to a new device. To learn how to restore your chats, read this article.
How to restore your chat history. It's not possible to backup or restore your chat history on linked devices such as WhatsApp on Web, WhatsApp on Mac, or WhatsApp on Windows. To back up or restore your chats, you’ll need to use your phone.
If you’ve turned off auto-updates in WhatsApp, you can manually update to the latest version of WhatsApp. Note: When registering your phone number, you’ll need to use the latest version of WhatsApp, otherwise your registration might fail.
Keep your phone number. To keep your phone number when changing phones, download WhatsApp on your new phone to re-register your phone number. When you re-register on a new phone, you will be logged out on your old phone once re-registration is complete.
Tap the three dots next to WhatsApp backup > Turn off backup. Once Google Account backups are turned off, WhatsApp will instead search for database files to restore chats. Follow these steps to restore these files: Uninstall and reinstall WhatsApp. Tap Restore when prompted.
Close WhatsApp and reopen it. Close WhatsApp and then open it again. If you’re on web, desktop, Windows or Mac, log out of WhatsApp, and log back in again.
Download WhatsApp for Windows or Mac. You can download WhatsApp for Windows from the WhatsApp Download page or the Microsoft App Store. You can download WhatsApp for Mac from the WhatsApp Download page or the Apple App Store.
Open the chat. Tap More options > More > Export chat. Tap Without media or Include media. An email will be created with your chat history attached as a .zip file. Note: If you choose Include media, the most recent media sent will be added as attachments to be sent from your sharesheet.