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The objective of an efficient quality engineering process is the coordination of automated and manual quality assurance tasks. Code review or elicitation of quality objectives are examples of manual tasks, while regression tests and the collection of code metrics are examples for automatically performed tasks.
Quality assurance. Quality assurance ( QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.
A quality management system ( QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [ 1] It is expressed as the organizational goals and aspirations, policies, processes, documented ...
In business, engineering, and manufacturing, quality – or high quality – has a pragmatic interpretation as the non-inferiority or superiority of something ( goods or services ); it is also defined as being suitable for the intended purpose (fitness for purpose) while satisfying customer expectations. Quality is a perceptual, conditional ...
Quality, cost, delivery (QCD), sometimes expanded to quality, cost, delivery, morale, safety (QCDMS), [1] is a management approach originally developed by the British automotive industry. [2] QCD assess different components of the production process and provides feedback in the form of facts and figures that help managers make logical decisions.
Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improvement. [ 1] Quality management is focused not only on product and service quality, but also on the means to achieve it.
Quality control. Quality control ( QC) is a process by which entities review the quality of all factors involved in production. ISO 9000 defines quality control as "a part of quality management focused on fulfilling quality requirements". [ 1] This approach places emphasis on three aspects (enshrined in standards such as ISO 9001): [ 2][ 3]
Total quality management ( TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on demand products and services that customers will find of particular value." [ 1] Total emphasizes that departments in addition to production (for example sales and marketing ...