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Tele-Center: 866-274-1722 (Employers only hotline) Tele-Serv: 800-558-8321. Hours: General information is available 24/7. Claim status and payment request options are available daily 7:00 a.m. to 6:00 p.m. Central Time.
Call Tele-Serv, TWC’s automated phone system, at 800-558-8321 to: Request payment; Check claim status and payment history; Get IRS 1099-G information; Request your waiting week; Get general information about unemployment benefits; Establish or change your PIN; Change payment options
Tele-Center Phone Number & Hours. Employers can speak with a customer service representative about unemployment benefits by calling an unemployment benefits Tele-Center. Call: 866-274-1722 - Employers only. Claimants and others, please refer to Unemployment Benefits Contact Information for Claimants.
Have your TWC account number ready when contacting our offices for help. Appointments may be available through your closest tax office upon request. Deaf, hard-of-hearing or speech impaired customers may contact Relay Texas: 800-735-2989 (TDD) and 711 (Voice).
Tax Department — Austin, Texas. (800) 832-9394 (Option 1); 512-463-2700. Tax Department contact request portal. https://apps.twc.texas.gov/EXTCBK/ecrs/employer. TWC Posters.
Unemployment Benefits Services allows individuals to submit new applications for unemployment benefits, submit payment requests, get claim and payment status information, change their benefit payment option, update their address or phone number, view IRS 1099-G information, and respond to work search log requests.
Deaf, hard-of-hearing or speech-impaired customers may contact TWC through the relay service provider of their choice. For questions, compliments or complaints, call 800-628-5115 . 2020 Census
If you have any questions or problems with any backdated payment requests, call our Tele-Center at 800-939-6631 to speak with a customer service representative. Payment Timing If you are eligible, we will issue your first payment approximately four weeks after you apply for benefits.
Auxiliary aids and services are available upon request to individuals with disabilities. Deaf, hard-of-hearing or speech-impaired customers may contact TWC through the relay service provider of their choice. For questions, compliments or complaints, call 800-628-5115.
Deaf, hard-of-hearing or speech-impaired customers may contact TWC through the relay service provider of their choice. For questions, compliments or complaints, call 800-628-5115 . 2020 Census