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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Identify legitimate AOL websites, requests, and communications. Scammers and bad actors are always looking for ways to get personal info with malicious intent.

  3. Reset or change your password - AOL Help

    help.aol.com/articles/account-management...

    From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.

  4. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/.../recognize-a-hacked-aol-mail-account

    Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.

  5. Multi-factor authentication - Wikipedia

    en.wikipedia.org/wiki/Multi-factor_authentication

    Account recovery typically bypasses mobile-phone two-factor authentication. [2] [failed verification] Modern smartphones are used both for receiving email and SMS. So if the phone is lost or stolen and is not protected by a password or biometric, all accounts for which the email is the key can be hacked as the phone can receive the second factor.

  6. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field. The scammer will then create a password that only he knows and will reboot the computer. The user won’t be able to log into his PC unless he pays the scammer.

  7. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:

  8. AOL Mail

    mail.aol.com

    AOL Mail is free and helps keep you safe. From security to personalization, AOL Mail helps manage your digital life Start for free

  9. How to spot debt collection scams: 6 signs to watch out for

    www.aol.com/finance/spot-debt-collection-scams-6...

    Receiving a call, email or letter from a company purporting to be a debt collector can spark alarm. Before disclosing any information, look for these eight signs of a fake debt collection scam. 1 ...