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Learn to identify, prevent, and report scams. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites. What is an impersonation scam?
Amazon scam calls are phone scams in which malicious actors try to trick you into giving up personal data, Amazon account information, or money. Here’s how Amazon scam calls typically work: You get a phone call from an unknown number or one “spoofed” to look like it’s coming from Amazon.
A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s a scammer with an elaborate story about fraud using your identity that ends with you draining your bank or retirement accounts.
A legitimate company like Amazon is not going to call you out of the blue at 11 pm at night or violate well-known security best practices by asking for security information on an unsolicited phone call.
Has Amazon contacted you to confirm a recent purchase you didn’t make or to tell you that your account has been hacked? According to the FTC’s new Data Spotlight, since July 2020, about one in three people who have reported a business impersonator scam say the scammer pretended to be Amazon. These scams can look a few different ways.
Will Amazon Ever Contact You by Phone? Amazon does sometimes make outbound calls to customers, but this is rare. If Amazon calls, it will never ask you for personal information.
In early December 2020, social media users and various news outlets reported that members of the public have been targeted by scammers posing as Amazon representatives. The scammers called...
Amazon will never ask for payment over the phone or email—only in our mobile app, on our website, or in one of our physical stores. We will never call and ask to make a payment or bank transfer on another website.
If you get a call from Amazon, it's likely a scammer as Amazon doesn't make unsolicited calls to customers. Amazon will never call you and ask for personal information. If there are any issues with your account, you'll receive an email about it from an official Amazon email address.
Amazon customers across the country have reported receiving calls from people who claim to work for Amazon and are asking for confirmation of a recent transaction. But the Federal Trade Commission...