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Call-Net's long-distance service was renamed "Sprint Canada" and expanded to include landline and internet services. In 2005, Call-Net and Sprint Canada's 600,000 customers were acquired by Rogers Communications. [39]
The Sprint brand was officially amalgamated into T-Mobile on August 2, 2020. No new customers will be accepted to the Sprint network or plans going forward, and current Sprint customers can walk into almost any T-Mobile store (and vice versa) to be helped. Customer service and websites were also integrated this day as well.
The results combine data from customer service, voice quality, text messaging services, and data speeds. [189] On February 6, 2016, T-Mobile was awarded the JD Power Award for customer satisfaction in the full-service wireless category for the second year in a row. T-Mobile received the highest score ever in the wireless industry. [190]
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Enjoy a Sprint 10% Discount on select monthly service plans, including iPhone plans with unlimited data. New and existing Sprint customers can qualify.
Boost Mobile customers reported that they were unable to contact customer service, cancel their subscription, or make payments. The outage affected customers across the U.S. [18] [19] Service outages lasted for more than a month, with customers reporting wait times for customer service stretching to more than 14 hours. [20]
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Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.