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Resolve Windows blue screen errors with tips and resources to do your own troubleshooting, or contact the Microsoft support if you need more help.
Stop errors (also sometimes called blue screen or black screen errors) can occur if a serious problem causes Windows 7 to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues, and it can be difficult to troubleshoot the problem.
Troubleshoot external monitor connections in Windows. Troubleshoot screen flickering in Windows. Fix connections to wireless displays or docks in Windows. If your computer is showing a black or blank screen in Windows, these troubleshooting tips could help get your system back up and running.
Windows startup settings. You might need to change Windows startup settings to troubleshoot issues, optimize startup processes, or alter the system’s boot behavior for specific tasks.
If you receive a blue screen error (also known as a stop code), it means that your PC has shut down suddenly to protect itself from data loss. If you see the text “WHEA_UNCORRECTABLE_ERROR,” it means that a hardware error has occurred. To fix it, try the following:
Microsoft has identified an issue impacting Windows endpoints that are running the CrowdStrike Falcon agent. These endpoints might encounter error messages 0x50 or 0x7E on a blue screen and experience a continual restarting state.
If you're using a laptop with a physical Bluetooth switch on the body, make sure it’s switched on. In Windows 10, there are two ways to check if Bluetooth is turned on. Here’s how: Check in the taskbar. Select action center ( or ). If you don’t see Bluetooth, select Expand to reveal Bluetooth, then select Bluetooth to turn it on. You’ll ...
Fix error 0xC2: Bad_pool_caller. Windows 10. This error means that you may need to revert to a previous configuration of your PC. Turn off your PC by pressing and holding the power button, then wait and press it again turn it back on. When you see your PC manufacturer's logo, turn the PC off again.
Make sure your PC has the latest updates. Select the Start button, then in the search box next to Start, type Windows update and in the list of results choose Check for updates. In the Settings menu, select the Check for updates button.
If your Surface turns on and the Choose an option screen appears with options like Continue and Troubleshoot, here are some solutions to try. Solution 1: Continue to Windows. Select Continue to exit the options screen and continue to Windows. If Windows starts: Install the latest Surface and Windows updates to help prevent future problems.