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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
How to contact Amazon Customer Service: Visit Customer Service on the top navigation bar. Select the option that addresses your question. Follow the prompts on the screen.
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Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat, or by calling customer service.
Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.
Amazon Customer Service will answer any inquiries from your customers directly, 24/7, via phone, chat, or email. You will receive a monthly email summarizing the previous month's performance. Customer Service by Amazon is currently available for Amazon stores in the United States, Germany and Japan.
Manage Your Prime Membership. Sign Up for the Amazon Prime Free Trial. Pause Your Amazon Prime Membership. End Your Amazon Prime Membership. Share Your Amazon Prime Benefits. Use Buy Now with Amazon Prime.
Discover new, exciting jobs with our customer service roles. Customer Service Associate. In-office. Prevent and solve issues brought up by our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email. Search for jobs .
Live chat support is available through the Amazon Flex app in addition to phone and email support, the “Emergency Help” button, and on-demand resources like the Learning Portal.
You’ll be the first point-of-contact for our customers. You’ll answer their requests through phone, chat and/or email — this includes everything from order and product questions to payment matters and website guidance.