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The gamification of customer service environments includes providing elements found in games like rewards and bonus points to customer service representatives as a method of feedback for a job well done. [55] Gamification tools can motivate agents by tapping into their desire for rewards, recognition, achievements, and competition. [56]
General process of interaction and cooperation with CSCW technology. Computer-supported cooperative work ( CSCW) is the study of how people utilize technology collaboratively, often towards a shared goal. CSCW addresses how computer systems can support collaborative activity and coordination. [1] More specifically, the field of CSCW seeks to ...
Journaling file system. A journaling file system is a file system that keeps track of changes not yet committed to the file system 's main part by recording the goal of such changes in a data structure known as a "journal", which is usually a circular log. In the event of a system crash or power failure, such file systems can be brought back ...
Open Journal Systems (OJS) was conceived to facilitate the development of open access, peer-reviewed publishing, providing the technical infrastructure for the presentation of journal articles along with an editorial-management workflow, including article submission, peer-review, and indexing. OJS relies upon individuals fulfilling different ...
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Google Translate is a web-based free-to-use translation service developed by Google in April 2006. [ 11] It translates multiple forms of texts and media such as words, phrases and webpages. Originally, Google Translate was released as a statistical machine translation (SMT) service. [ 11] The input text had to be translated into English first ...
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Water is definitely the healthiest drink, Rizzo says. “The body is made up of 60% water, and we need to drink water to live. Water plays a role in basically every single process in the body. You ...