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It refers to the degree of excellence or superiority of something, often concerning its intended purpose or function. Further, it is a measure of how well something meets its specifications or requirements, and how well it satisfies the needs and expectations of its users or stakeholders.
Quality assurance and quality control are ways of ensuring the quality of a service or product. Learn the definitions and differences at ASQ.
What is quality? Quality management is about making organisations perform for their stakeholders – from improving products, services, systems and processes, to making sure that the whole organisation is fit and effective.
The Concept of Quality in ISO 9001. Quality can be defined as “fitness for use,” “customer satisfaction,” “doing things right the first time,” or “zero defects.” Webster’s dictionary defines quality as “a degree of excellence” and “superiority in kind”.
The meaning of QUALITY is peculiar and essential character : nature. How to use quality in a sentence. Synonym Discussion of Quality.
Quality refers to a set of characteristics expected from products or services. It is a combination of various factors such as design, performance, reliability, safety, efficiency, effectiveness, economy and timeliness. In other words, quality means conformance with specific standards.
In general, the expert's definitions of quality fall into two categories: Level one quality applies to products or services whose measurable characteristics satisfy a fixed set of specifications that are usually numerically defined. Level two quality products and services need only satisfy customer expectations.
Embedded at the core of any quality management system (QMS), quality management principles (or QMPs) are a set of universally applicable principles, distilled from years of theoretical development and practical application.
Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. Quality management includes the determination...
What is ISO 9001? ISO 9001 is a globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality.