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We stand behind our shoes and gear. Learn about your return options for items containing a workmanship or material flaw.
In most cases, if your Nike shoes or gear develop a material or workmanship flaw within two years of the manufacture date on your item’s tag, we can help. Find your purchase type below to see your options. Some Nike products have a specific written guarantees and/or warranties.
We stand behind our shoes and gear. Learn about your return options for items containing a workmanship or material fault.
Nike App and Nike.com Within 30 days of purchase date: you can return defective or faulty products within 30 days of purchase for a full refund. More than 30 days past purchase date: you can still return faulty items within two years of the manufacture date on the product tag by contacting us .
You can return most items for any reason within 60 days of an online order delivery or Nike store purchase (some exceptions apply). Proof of purchase is required to return. Items purchased at Nike Clearance stores cannot be returned, and Nike Clearance stores do not accept returns of any kind.
We stand behind our shoes and gear. Learn about your return options for items containing a workmanship or material fault.
If you have a potentially defective or flawed item, and it’s been less than 60 days since the purchase, simply choose a return option above. If it’s been more than 60 days and your item is potentially defective or flawed, please see our warranty information for additional details. Here's how to return your Nike order.
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Here's our returns policy for items purchased on Nike.com and in the Nike App.