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Stop errors (also sometimes called blue screen or black screen errors) can occur if a serious problem causes Windows 7 to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues, and it can be difficult to troubleshoot the problem.
Resolve Windows blue screen errors with tips and resources to do your own troubleshooting, or contact the Microsoft support if you need more help.
Insert the Windows 7 installation disc or a system repair disc, and then shut down your computer. Restart your computer using the computer's power button. If prompted, press any key and then follow the instructions that appear.
Fixes a problem that triggers Stop error 0x0000007E on a computer that's running Windows 7 or Windows Server 2008 R2. This problem involves a null Kernel WMI GUID pointer.
Detailed recovery steps are available in the following articles: KB5042421: CrowdStrike issue impacting Windows endpoints causing an 0x50 or 0x7E error message on a blue screen. KB5042426: CrowdStrike issue impacting Windows servers causing an 0x50 or 0x7E error message on a blue screen .
If you receive a blue screen error (also known as a stop code), it means that your PC has shut down suddenly to protect itself from data loss. If you see the text “WHEA_UNCORRECTABLE_ERROR,” it means that a hardware error has occurred. To fix it, try the following:
Symptoms. A computer that is running Windows 7 or Windows Server 2008 R2 stops responding randomly. Additionally, you receive a Stop error message that resembles the following: STOP 0x0000008E (parameter1, parameter2, parameter3, parameter4) Notes. This Stop error describes a KERNEL_MODE_EXCEPTION_NOT_HANDLED issue.
Windows 10 Windows 8.1 Windows 7. You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.
Fix error 0x19: Bad_pool_header. Windows 10. This error usually occurs after you've installed new hardware or apps that don't work with you're PC. The following are some things to try: Restart your PC by selecting the Start button, then select Power > Restart.
Describes an issue in which you receive a Stop Error 0000006B (PROCESS1 INITIALIZATION FAILED) (Error 0x6B) error message on a computer that is running Windows 7 or Windows Server 2008 R2.