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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to access help for your question or issue.

  5. Here's how to spot a scam online - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    Some examples: They say they've noticed suspicious activity or log-in attempts on your account. They claim there’s a problem with your account or your payment information. They say you need to ...

  6. What You Need to Know About Phone Scams - AOL

    www.aol.com/know-phone-scams-180248742.html

    All the major wireless providers offer some form of free scam protection to customers so make sure you are using the tools available to you. The most robust protection comes from T-Mobile’s Scam ...

  7. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software , with which the scammer can then take control of the victim's computer.

  8. IRS impersonation scam - Wikipedia

    en.wikipedia.org/wiki/IRS_impersonation_scam

    An IRS impersonation scam is a class of telecommunications fraud and scam which targets American taxpayers by masquerading as Internal Revenue Service (IRS) collection officers. The scammers operate by placing disturbing official-sounding calls to unsuspecting citizens, threatening them with arrest and frozen assets if thousands of dollars are ...

  9. Can you hear me? (alleged telephone scam) - Wikipedia

    en.wikipedia.org/wiki/Can_you_hear_me?_(alleged...

    According to news reports on the alleged scam, victims of the purported fraud receive telephone calls from an unknown person who asks, "Can you hear me?" The victim's response of "Yes" is recorded and subsequently used to make unauthorized purchases in the victim's name. More specifically, some experts suggest scammers may be looking to record ...