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Following the release of A Nation at Risk, the U.S. Secretary of Labor appointed the Secretary's Commission on Achieving Necessary Skills (SCANS) to determine the skills needed for young people to succeed in the workplace fostering a high-performance economy. SCANS focused on a "learning a living" system.
WorkKeys Workplace Documents (formerly Reading for Information) – comprehending work-related reading materials such as memos, bulletins, policy manuals, and governmental regulations WorkKeys Graphic Literacy (formerly Locating Information) – using information from sources such as diagrams, floor plans , tables, forms, graphs , and charts
Competence is the set of demonstrable characteristics and skills that enable and improve the efficiency or performance of a job. Competency is a series of knowledge, abilities, skills, experiences and behaviors, which leads to effective performance in an individual's activities. Competency is measurable and can be developed through training.
“What that measures is work readiness for different types of jobs that have been matched to job descriptions and skill sets. ... Workforce Summit addresses how skills, education can be provided ...
Until Lacoursiere's work in 1980, most research had studied non-work groups; Lacoursiere's work validated the findings produced by Tuckman in regard to the five stages of group development. Susan Wheelan's 10-year study, published in 1990 and titled Creating Effective Teams, which confirmed the five stages of group development in Tuckman's work.
Workplace listening is a type of active listening that is generally employed in a professional environment. Listening skills are imperative for career success, organizational effectiveness, and worker satisfaction. Workplace listening includes understanding the listening process (i.e. perception, interpretation, evaluation, and action) and its ...
The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.
In his work on diffusion of innovations, Everett Rogers posited that change must be understood in the context of time, communication channels, and its impact on all affected participants. Placing people at the core of change thinking was a fundamental contribution to developing the concept of change management.
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