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  2. Service plan - Wikipedia

    en.wikipedia.org/wiki/Service_plan

    A service plan is a separate policy from the manufacturer's warranty. While the typical service plan does require preventative and routine maintenance to be taken in accordance with the manufacturer's warranty, it does not actually require a product to fail or malfunction under the same conditions. Service plans are also active from the date of ...

  3. Service delivery framework - Wikipedia

    en.wikipedia.org/wiki/Service_delivery_framework

    A service delivery framework ( SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context ...

  4. Acceptance sampling - Wikipedia

    en.wikipedia.org/wiki/Acceptance_sampling

    A single sampling plan for attributes is a statistical method by which the lot is accepted or rejected on the basis of one sample. [4] Suppose that we have a lot of sizes M {\displaystyle M} ; a random sample of size N < M {\displaystyle N<M} is selected from the lot; and an acceptance number B {\displaystyle B} is determined.

  5. Service Design Package (ITIL) - Wikipedia

    en.wikipedia.org/wiki/Service_Design_Package_(ITIL)

    The Service Design Package ( SDP) contains the core documentation of a service and is attached to its entry in the ITIL Service Portfolio . The SDP is described in the book Service Design, one of the five books that comprises the core of ITIL . The SDP follows the lifecycle of a service from when it is first suggested as a possibility to when ...

  6. Site plan - Wikipedia

    en.wikipedia.org/wiki/Site_plan

    A plot plan. A site plan or a plot plan is a type of drawing used by architects, landscape architects, urban planners, and engineers which shows existing and proposed conditions for a given area, typically a parcel of land which is to be modified. Sites plan typically show buildings, roads, sidewalks and paths/trails, parking, drainage ...

  7. Marshall Plan - Wikipedia

    en.wikipedia.org/wiki/Marshall_Plan

    The Marshall Plan (officially the European Recovery Program, ERP) was an American initiative enacted in 1948 to provide foreign aid to Western Europe. The United States transferred $13.3 billion (equivalent to $173 billion in 2023) in economic recovery programs to Western European economies after the end of World War II.

  8. Individuals with Disabilities Education Act - Wikipedia

    en.wikipedia.org/wiki/Individuals_with...

    An Individualized Family Service Plan (IFSP) is a strengths-based plan of care for the infant/toddler having a developmental delay or disability. The plan is based on a child and family assessment of strengths and needs as well as the results of multidisciplinary evaluations administered by qualified professionals meeting their state's ...

  9. Service-level agreement - Wikipedia

    en.wikipedia.org/wiki/Service-level_agreement

    A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

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