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Google Chat is a communication service developed by Google. Initially designed for teams and business environments, it has since been made available for general consumers. It provides direct messaging, group conversations, and spaces, which allow users to create and assign tasks and share files in a central place in addition to chatting.
Google Voice currently provides free PC-to-phone calling within the United States and Canada, and PC-to-PC voice and video calling worldwide between users of the Google+ Hangouts browser plugin (available for Windows, Intel-based Mac OS X, and Linux). [5] Almost all domestic and outbound calls to the United States (including Alaska and Hawaii ...
The landscape for instant messaging involves cross-platform instant messaging clients that can handle one or multiple protocols. [1] Clients that use the same protocol can typically federate and talk to one another. The following table compares general and technical information for cross-platform instant messaging clients in active development, each of which have their own article that provide ...
Google Workspace is a collection of cloud computing, productivity and collaboration tools, software and products developed and marketed by Google. It consists of Gmail, Contacts, Calendar, Meet and Chat for communication; Drive for storage; and the Google Docs Editors suite for content creation.
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 [1] and is currently developed and offered in a SaaS ( software as a service) business model by LiveChat Software S.A.
Google Fonts – a webfont hosting service. Google Groups – an online discussion service that also offers Usenet access. Google Meet – a video conferencing platform. Google Voice – a VoIP system that provides a phone number that can be forwarded to actual phone lines. Productivity tools. Google products and services for productivity software.
Online chat includes web-based applications that allow communication – often directly addressed, but anonymous between users in a multi-user environment. Web conferencing is a more specific online service, that is often sold as a service, hosted on a web server controlled by the vendor.
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.