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Getty Images When it comes to getting fast customer service, the early bird gets the worm. That's the finding of a new study by ZenDesk, a provider of customer service software. The company looked ...
TCP Software (TimeClock Plus, LLC) is a cloud-based time and attendance workforce management system founded in 1988 to serve the time-tracking needs of the restaurant industry. Developed as a DOS application, the system developed into a Windows application and transferred to a web application. The software is available under a SaaS [1] and serves 30,000 customers on the public and private ...
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.