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Sonar all of a sudden stopped working : r/steelseries. Weird... Before Sonar seemed to work ok. I would open "GG", head to the "Mixer" Tab and then the "Game" tab and clicked on "Headphone (3-Arctis 7 Game) and my Windows Sound Playback was set to "SteelSeries Sonar - Gaming" and everything worked fine... Now I have all that sleected BUT there ...
Well about 3 months ago I started experience issues with the Steelseries GG software, sometimes my headset won't work at all (even when the device is set to it in the software) and it has been happening repeatedly. I have been able to fix this by either resetting the headset itself or by deleting Steelseries GG and redownloading it.
xKiLLaCaM. •. So just ensure that SteelSeries Sonar - Gaming is set as the default audio output source in Windows/your system tray where the volume icon is in the lower right. Within the SteelSeries GG software though, go to the Sonar section and on the first tab labeled "Mixer" you should have 4 levels displayed beginning with Master.
Windows Update broke the software. While the Chat and Gaming and Voice options exist in places like Discord, the software itself no longer has a drop down option for any of those under the Sonar section. The only option available within the software is the drop down labeled Headphones (Arctis 7+). The options; SteelSeries Sonar Microphone ...
I turned Sonar back on and then checked Sonar's mix settings. Each of the settings had been changed from the Arctis 7+ to a different audio device. Changed it back and it is working again. To repair sonar i just turn on the Steelseries GG app and go to Sonar TAB. Then for all categories (Game, Chat, media, microphone) on Mixer TAB set Arctis ...
Same, Sonar just stopped working when playing games and I have to switch to regular output. Sometimes it switched to my monitor's audio output(not my headphone's output as it should usually) when I am on Sonar audio output.
Sonar stopped working for me after the update so I had to use the system restore tool to revert. no i am not and not installed the latest cumulative update. I am in the same boat. just updated windows 11 and sonar doesn't work. Same with me.
Fix that worked for me was Steelseries gg -> Settings -> Disable Sonar -> Turn on and connect headphones -> Reenable soar. I'm having this exact issue with nova wireless sonar and my Razer headsets on my alienware x17. This seems to be widespread issues. I'm going crazy trying to fix it.
So for the Chatmix to work I set the 'Game' (or 'Gaming') profile for my main sound output, and in i.e. discord I set the sound output to the 'Chat' profile. Then using chatmix I can modify the balance between those 2. So check the Sonar settings and pick appropriate devices in different apps. EDIT: not sure that actually solves it for you but ...
On Discord I then put Sonar Microphone for the input device and Sonar - Chat for the output device. After doing this I cannot hear anything on Discord, not even the Mic test. If I switch to Sonar - Gaming, I can though. I also tested the Chat setting by putting it as the default on Windows and playing music, which also works.