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  2. Peer support specialist - Wikipedia

    en.wikipedia.org/wiki/Peer_support_specialist

    Peer support specialist. A peer support specialist is a person with "lived experience" who has been trained to support those who struggle with mental health, psychological trauma, or substance use. Their personal experience of these challenges provide peer support specialists with expertise that professional training cannot replicate.

  3. IPS Supported Employment - Wikipedia

    en.wikipedia.org/wiki/IPS_Supported_Employment

    IPS Supported Employment. IPS Supported Employment is an evidence-based approach to supported employment for people who have a mental illness. IPS stands for Individual Placement and Support. IPS supports people in their efforts to achieve steady, meaningful employment in mainstream competitive jobs, either part-time or full-time.

  4. Occupational burnout - Wikipedia

    en.wikipedia.org/wiki/Occupational_burnout

    The ICD-11 of the World Health Organization (WHO) describes occupational burnout as an occupational phenomenon resulting from chronic workplace stress that has not been successfully managed, with symptoms characterized by "feelings of energy depletion or exhaustion; increased mental distance from one’s job, or feelings of negativism or cynicism related to one's job; and reduced professional ...

  5. Mental health - Wikipedia

    en.wikipedia.org/wiki/Mental_health

    See also: Mental disorder. Mental health, as defined by the Public Health Agency of Canada, [ 6 ] is an individual's capacity to feel, think, and act in ways to achieve a better quality of life while respecting personal, social, and cultural boundaries. [ 7 ] Impairment of any of these are risk factor for mental disorders, or mental illnesses ...

  6. Online counseling - Wikipedia

    en.wikipedia.org/wiki/Online_counseling

    Online counseling. Online counseling or online therapy is a form of professional mental health counseling that is generally performed through the internet. Computer aided technologies are used by the trained professional counselors and individuals seeking counseling services to communicate rather than conventional face-to-face interactions ...

  7. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

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