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2. Service-level agreement - Wikipedia

   en.wikipedia.org/wiki/Service-level_agreement

   Overview. A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.

3. MIL-STD-498 - Wikipedia

   en.wikipedia.org/wiki/MIL-STD-498

   MIL-STD-498 standard describes the development and documentation in terms of 22 Data Item Descriptions (DIDs), which were standardized documents for recording the results of each the development and support processes, for example, the Software Design Description DID was the standard format for the results of the software design process.

4. Operational-level agreement - Wikipedia

   en.wikipedia.org/wiki/Operational-level_agreement

   An operational-level agreement ( OLA) defines interdependent relationships in support of a service-level agreement (SLA). [ 1] The agreement describes the responsibilities of each internal support group toward other support groups, including the process and timeframe for delivery of their services. The objective of the OLA is to present a clear ...

5. Standardized service contract - Wikipedia

   en.wikipedia.org/wiki/Standardized_service_contract

   The standardized service contract is a software design principle [1] applied within the service-orientation design paradigm to guarantee that service contracts [2] within a service inventory [3] (enterprise or domain) adhere to the same set of design standards. [4] This facilitates standardized service contracts across the service inventory.

6. Software license - Wikipedia

   en.wikipedia.org/wiki/Software_license

   Software license. Diagram of software under various licenses according to the FSF and their The Free Software Definition: on the left side "free software", on the right side "proprietary software". On both sides, and therefore mostly orthogonal, "free download" ( Freeware ). A software license is a legal instrument governing the use or ...

7. Software maintenance - Wikipedia

   en.wikipedia.org/wiki/Software_maintenance

   Software development. Software maintenance is the modification of software after delivery. Software maintenance is often considered lower skilled and less rewarding than new development. As such, it is a common target for outsourcing or offshoring. Usually, the team developing the software is different from those who will be maintaining it.