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To make a payment, you will need your account number, which is located on your water and wastewater bill. View a Sample Bill to see where your account number is located. Please note that if you wish to pay using a credit or debit card, you will be charged a convenience fee of 2.25%.
UMAX CSS | Sign in. Environmental Protection. 311 Search all NYC.gov websites. As of February 17, 2024, the prices of the Service Line Protection Program have increased. To learn more. Directory of City Agencies Contact NYC Government City Employees Notify NYC CityStore Stay Connected NYC Mobile Apps Maps Resident Toolkit.
Our customer service representatives can help you look up your water and sewer account information, schedule service inspections, repairs, and permit requests, and help you understand your payment options. Hours: Monday, 8am–7pm; Tuesday to Friday, 8am–6pm; Saturday, 9am–12pm*.
Pay your water and wastewater bills online quickly and securely. My DEP Account is the centralized portal for all DEP customer online activities. You can also make a one-time payment for your bills.
QuickPay without signing in: to make a one-time electronic payment. View Water Charges: to look up the balance of any account by entering a valid account number or BBL. Schedule an appointment: to schedule an appointment online using your account number and appointment token. To learn more, visit Billing FAQs.
You can pay your Department of Environmental Protection (DEP) water and sewer bill online, by phone, by mail, or in person. Protect yourself from fraud by using only the official payment methods listed below for your transactions.
How We Bill You. New York City properties are assessed for water and sewer services based upon the amount of water consumed between their prior and current water meter readings. Water meters are read in cubic feet (1 cubic foot = 7.48 gallons). We bill in hundred cubic foot (HCF) units 1 HCF = 748 gallons. Properties are billed at how many HCF ...
For more information, visit How to Pay. If you need help setting up an account, or have questions about your bill, reach out to Customer Service. Property owners own and are responsible for their property’s water and sewer service lines and plumbing.
All properties within New York City that receive service from us are billed in the form of water and wastewater bills. Most properties are billed based upon consumption at the premises, which is measured by a water meter at the head of the water service pipe where it enters the building.
Enter account. Make a payment for an account by filling in an account number. Account ID (required) You can find your 13-digit account number on your bill. Please make sure to enter the account number exactly as it appears including all leading zeros.