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v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
An autonomous system ( AS) is a collection of connected Internet Protocol (IP) routing prefixes under the control of one or more network operators on behalf of a single administrative entity or domain, that presents a common and clearly defined routing policy to the Internet. [ 1] Each AS is assigned an autonomous system number ( ASN ), for use ...
Voice over Internet Protocol ( VoIP ), [ a ] also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [ 2 ] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer ...
The Media Gateway Control Protocol ( MGCP) is a telecommunication protocol for signaling and call control in hybrid voice over IP (VoIP) and traditional telecommunication systems. It implements the media gateway control protocol architecture for controlling media gateways connected to the public switched telephone network (PSTN). [ 1]
xmpp .org. Extensible Messaging and Presence Protocol ( XMPP, originally named Jabber[ 1]) is an open communication protocol designed for instant messaging (IM), presence information, and contact list maintenance. [ 2] Based on XML (Extensible Markup Language), it enables the near-real-time exchange of structured data between two or more ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
An application-level gateway ( ALG, also known as application-layer gateway, application gateway, application proxy, or application-level proxy) is a security component that augments a firewall or NAT employed in a mobile network. [1] [2] It allows customized NAT traversal filters to be plugged into the gateway to support address and port ...
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...