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Some service industries, including transportation, wholesale trade and retail trade are part of the supply chain delivering goods produced in the agricultural and manufacturing sectors to final consumers. Other services are provided directly to consumers. These include health care, education, information services, legal services, financial ...
The marketing and selection of professional-service providers may depend on factors such as skill, knowledge, experience, reputation, capacity, ethics, and creativity. [6] [7] Large corporations may have a formal procurement process for engaging professional services. [8] Prices for services, even within the same field, may vary greatly.
A public service or service of general (economic) interest is any service intended to address specific needs pertaining to the aggregate members of a community, [ 1][ 2] whether provided directly by a public sector agency, via public financing available to private businesses or voluntary organisations, or provided by private businesses subject ...
Economic systems. Service economy can refer to one or both of two recent economic developments: The increased importance of the service sector in industrialized economies. The current list of Fortune 500 companies contains more service companies and fewer manufacturers than in previous decades. The relative importance of service in a product ...
Service quality. Service quality ( SQ ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [ 1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm. [ 2]
The tertiary sector of the economy, generally known as the service sector, is the third of the three economic sectors in the three-sector model (also known as the economic cycle). The others are the primary sector ( raw materials) and the secondary sector ( manufacturing ). The tertiary sector consists of the provision of services instead of ...
The National Institute for Automotive Service Excellence ( ASE) is a professional certification group that certifies professionals and shops in the automotive repair and service industry in the United States and parts of Canada. It is an independent, non-profit organization created in 1972 [ 1] in response to consumers needing to distinguish ...
An experience economy is the sale of memorable experiences to customers. The term was first used in a 1998 article by B. Joseph Pine II and James H. Gilmore describing the next economy following the agrarian economy, the industrial economy, and the most recent service economy.