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Describe the bug. Describe what is happening when the bug occurs. Describe what you would normally expect to occur. – I’m unable to redeem a Roblox card I bought. There are currently two options on the site that forward me to redeem it, the “Upgrade Now” button and the “Gift Cards” Event button. –Clicking on “Redeem Now” takes me to a broken page where it doesn’t seem to ...
20 minutes later, i was finally able to redeem the two codes after clearing my browser and using my mobile data. This is still such a major inconvenience and i would advise a Roblox engineer to look at the cause of the problem. Gave me a mini heart attack for 20 minutes.
Unable to redeem digital gift card outside of the country of purchase (United States). Redeemed in Indonesia. Roblox primarily stated in the Roblox DM that digital Robux codes won’t be affected by the April 24th change on Gift Card Redemption. Expected behavior. Able to redeem the $5 Digital Roblox Gift Card.
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So my daughter (8 years old) bought a $25 Roblox gift card yesterday. It's the kind with the pin under foil on the back of the card. The foil wasn't scratched off when she got it. We got home, she ran to her tablet and tried to redeem the card. It said invalid code. We tried multiple times. No luck. So I contacted Roblox support.
Your account is from Canada, when they reply to your email say that you changed your country from Canada to United States and tell them to change the location of your Roblox account to United States. Just happened to me, too. I've always bought gift cards in USD. This time it won't work.
HELP REDEEMING ROBLOX GIFT CARD. I purchased four $25 roblox gift cards om 12/28/19 from Krogers. They have been properly activated and Krogers Customer Service Relation Center verified the $25 credit shows to be on all 4 cards still. However, I've been unable to redeem them.
The entire time I have been playing with my kid, we buy Roblox gift cards and on the redeem screen there is a button that said: "Convert to Robux". That has been replaced with the buy robux button in the last week or so, which is what this entire thread is about. I have converted everything from a $15 to $125 card to robux on that page.
Help and Feedback Platform Usage Support. OhLordiez (monsterZ) July 25, 2023, 5:42pm #1. Hey, so i have a question: My friend had his birthday, and i sent a digital gift card through roblox. He will get his gift card email, and my question is will the email have my location in it?
bug, premium-bug. Gagey_Wageyy (Gagey) March 8, 2024, 5:53pm #1. When I navigate to the Buy Robux page I am unable to see the promotional offer for the Gold Clockwork Headphones. No promotion listed. However, I am able to view the offer on an alternate account. Promotion listed. This does not appear to be an issue on my end, as I have attempted ...