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In the App Updates menu, press both Check for Updates AND Sync Licenses. Press the arrow key at the top left to go back. In the search bar at the right, type in the name of the game. Reinstall your game. We hope this FAQ/Troubleshooting guide was helpful in getting your issue resolved.
On a perhaps related note I have noticed that there has been an update to both the Windows and mobile versions of Microsoft Solitaire. I suspect that it is this update that is causing your problems with Firefox. I am having trouble with the android version as of 8 Nov where the cards are a bit smaller than they were.
Sometimes, issues with apps can be caused by outdated software. Additionally, you may want to try disabling any antivirus or firewall software temporarily to see if that is causing any conflicts with the games. I hope these suggestions help to resolve the issue so that you can start enjoying the games again.
Reset the Microsoft Solitaire Collection app; Press Windows key + i and go to Applications; Select Microsoft Solitaire Collection from the list and click Advanced Options; Scroll down the page and click on Reset;" If the issue persists, I'm afraid the only option is to purchase a Premium Solitaire Subscription to experience an ad-free perk.
Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..
In reply to A. User's post on September 13, 2016. You can also go to Microsoft.com and there will be a link for support on games you can link thru XBOX or thru Facebook, it is advised if you contact thru Facebook you will get a faster response. Pasting the support link for Solitaire support for you. Good luck.
Method 1: Run the apps troubleshooter and check if it helps with the issue. Refer to the following article and run the Apps troubleshooter: Run the troubleshooter for Windows apps. If the issue still exists, try the next method. Method 2: Try to run a System File Checker (SFC) scan to check for any file corruption.
This will reset these statistics only: Klondike, Spider, FreeCell, Pyramid and TriPeaks. To reset "Daily Challenges" and "Awards": In "Guest/Microsoft Account" folder, go to "v2/Challenges", then double click on the year you want to reset it, then delete "MonthChallenges.ark". (It's better to copy the file before you delete it).
Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef. I'm an Independent Advisor and a Microsoft Xbox user like you. Hope you're doing great today despite this Rick's47. I can assist you troubleshooting some things from your side. But if the issue persists you may need to reach Solitaire Collection team here:
Please follow the below steps. Step 1: Press Windows+S to open the search box in Start Menu, type the program name in the empty box and find it from the result. Step 2: Right-click the program and select Pin to Start in the pop-up list. Please let us know if the above recommendation helps.