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Holyoke Gas & Electric 99 Suffolk Street Holyoke, MA 01040 Tel: (413) 536-9300 Toll-free: (877) 742-5443
Pay at 24/7, Bilingual Kiosk. Located behind HG&E's Main Office, customers can drive thru and make payments 24 hours a day, 7 days a week. Pay by cash, check, or credit card. In order to complete this transaction please have your customer account number ready.
The back of the bill features important bill information, including payment options, terms of use, and contact information. Understand the various parts of your utility bill by reviewing HG&E's bill overview.
Through HG&E's promt payment discount, all customers who pay their bill in full within 15 days of receipt receive 10% discount on their bill. HG&E's First Time Homebuyer Program also offers a 10% bill discount to new homeowners in Holyoke.
HG&E has some of the lowest residential electric rates in Massachusetts (see our most recent newsletter for the latest rate comparisons). You can further increase your cost savings through our 10% Prompt Payment Discount if you pay your bills within 15 days of receipt! Using our AutoPay Service ensures that you receive this discount monthly.
Holyoke Gas & Electric 99 Suffolk Street Holyoke, MA 01040 Tel: (413) 536-9300 Toll-free: (877) 742-5443
If you have an outstanding balance on your utility bill that you cannot afford to pay at one time, HG&E is happy to discuss a payment plan arrangement with you. Please contact us for more information.
Prompt Payment Discount. Our prompt payment discount offers a 10% reduction for customers who pay their bill within 15 days of receipt.
For over a century, Holyoke Gas & Electric (HG&E) has supplied innovative utility services to customers. HG&E is a municipally-owned utility company, which puts us in the unique position to make decisions based on the needs of the communities we serve, which include Holyoke and Southampton.
HG&E is proud to offer highly reliable electric service that is powered primarily by carbon-free sources of energy. In addition to environmentally friendly power, HG&E offers some of the lowest electric rates in the Northeast, backed by unmatched customer service.