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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
File a formal complaint with the Better Business Bureau at bbb.org. Companies like Amazon do pay attention to their BBB rating and may be more motivated to address your problem once you open an official case there.
You can solve most of your issues with your purchases from Your Orders. For example: View, edit, or cancel orders. Track a package. Start a return or replacement process. Access an invoice. Get help with an order sold by a third party seller.
BBB accredited since 8/1/1996. Ecommerce in Seattle, WA. See BBB rating, reviews, complaints, get a quote & more.
Reviewed Nov. 10, 2023. My complaint is about Amazon's delivery service. Amazon uses DHL, UPS, and USPS to deliver packages. We've had 4 packages stolen over a 6 month period because...
Speaking to someone from Amazon's customer service is not as straightforward as it should be. Luckily, there's an easier way to cut through all the fluff and get someone on the phone to answer...
If you have a complaint about Amazon’s customer service, please direct it to Amazon, not wikiHow. We’re simply here to help you navigate Amazon’s customer service options.