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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
From most AOL mobile apps: Tap the Menu icon. Tap Manage Accounts. Tap Account info. Tap Security settings. Enter your security code. Tap Change password. Enter a new password. If these steps don't work in your app, change your password using your mobile browser.
The “Password and Security” page also includes a list titled “Where You’re Logged in.”. If there’s a log-in that you don’t recognize, follow these steps: Click on the suspicious log ...
4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click Continue. 8. Enter the code shown in your authenticator app. 9. Click Done. Sign in with 2-step for authenticator app. 1.
If you have forgotten your username you might be able to get the system to remind you. If you: then this special page can help you recover access to your account: Go to Special:PasswordReset and enter your email address, and the system will send an email containing, among other things a, a reminder of your user name.
Self-service password reset. Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management ...
A password policy is a guide to choosing satisfactory passwords. It is intended to: assist users in choosing strong passwords; ensure the passwords are suited to the target population; Provide recommendations for users concerning the handling of their passwords; impose a recommendation to change any password which has been lost or suspected of ...
You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.
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