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Long-term support (LTS) is a product lifecycle management policy in which a stable release of computer software is maintained for a longer period of time than the standard edition. The term is typically reserved for open-source software, where it describes a software edition that is supported for months or years longer than the software's ...
Software maintenance is the modification of software after delivery. [1]As per the IEEE standard glossary of software engineering terminology, software maintenance refers to the process of modifying and updating software after its initial development and deployment, to correct faults, improve performance or other attributes, add new features to meet evolving user requirements, or adapt to a ...
Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...
Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...
Software as a service (SaaS / sæs / [1]) is a cloud computing service model where the provider offers use of application software to a client and manages all needed physical and software resources. [2] Unlike other software delivery models, it separates "the possession and ownership of software from its use". [3]
Software. Software consists of computer programs that instruct the execution of a computer. [1] Software can be defined broadly to include design documents, specifications, and testing suites. [2] The history of software is closely tied to the development of digital computers in the mid-20th century.
Software development. Software documentation is written text or illustration that accompanies computer software or is embedded in the source code. The documentation either explains how the software operates or how to use it, and may mean different things to people in different roles. Documentation is an important part of software engineering.
Software requirements [1] ... Model-based systems engineering (MBSE) is the formalised application of modelling to support system requirements, design, analysis ...
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